Making Digital Ambition Workable

The Background

Public-sector organisations are tasked with delivering digital initiatives that serve diverse user groups while operating within complex systems and constraints.

Innovation at this scale requires more than creativity. It demands consistency, coordination, and clarity across teams and agencies.

The Challenge

While enthusiasm for digital transformation was strong, teams faced challenges translating ambition into initiatives that were both practical and user-centred.

The need was clear: a shared way to frame problems, explore ideas, and develop solutions that could work across contexts.

How GraspCo Helped

GraspCo worked with teams to establish a common thinking process grounded in user insight and structured problem framing.

In the room, participants explored real challenges, examined assumptions, and developed ideas informed by actual needs rather than abstract goals. This approach enabled teams to align more effectively across functions and agencies.

The Shift

The programme led to the development of nearly 40 digital initiatives, each shaped by clarity of purpose and feasibility.

More importantly, teams gained a repeatable capability — enabling future innovation efforts to be approached with greater confidence and coherence.

Why It Lasted

GraspCo doesn’t deliver one-off workshops. We help organisations build a shared way of thinking. One that holds up under complexity, uncertainty, and pressure. The impact lasts because teams leave with clarity, alignment, and a repeatable approach they can apply long after the room empties.

We help people build the skills and mindsets to thrive in a changing world.

Our programmes are hands-on, human, and built to last. Programmes that are grounded in Design Thinking and the GRASP™ Framework.

We don’t just tell you what to do. We show you how to do it, through immersive, practical experiences that turn learning into lasting growth.